You can contact support from any screen by clicking Help on the top right menu bar.
To contact support:
- From the top menu of any page in the Portal, click Help.
- On the Contact Support page, review the pre-populated fields to ensure they’re accurate.
If they are not accurate or not populated, enter the correct information to reflect your current contact.
- Select the Product you want to contact us about.
This refers to the affected product. It can be the application, database, or tools.
- Select the Nature of Problem, the reason for the support request.
- Select a Priority Rank.
- Enter a Description.
- When you’re done, click SEND.
A member of the Hino Insight support team will respond shortly.