Help for Case Provider
Manage your service requests, cases, and customer contacts.
Getting Started
Search
Cases
- Cases Filters
- French Translation Enhancements for Case
- View and Edit Email Templates in Your Preferred Language
- Language Preferences
- Allow Decisiv Email Domains
- Respond to Case Email Notifications Directly from Your Inbox - TEMPORARILY DISABLED
Assets
Notifications
Estimates
Operations and Inspections
Calendar
Customers
Mobile Access
Common Questions
Administration Settings
- Case Search, Save Filters, Bulk Close and Auto-close cases.
- Configuring the Case Quickstop Banner
- Configuring and Enabling the New Case Quickstop Banner
- Manage Users and Permissions
- Set Up Your Location Information
- Set Up Your Dealership Profile