For the Case V8.19.0 Release, targeted for August 29th, we're planning the following improvements.

• Enhancements:

  • Customer Profile - Addition of audit/history for Customer Number field, when customer is a Registered Fleet (Depot), on Customer details screen.
  • Job Role for Case Notes - In the Notes section of the Editing Case screen, sender information will now include Job Role.

Coming Soon:

• COJALI - New Connector partnership - DTC integration coming soon with COJALI

Case V8.19.0 Release:

Customer Profile - Addition of audit/history for Customer Number field:

Users can view the change history of the Customer Number for Registered Fleet customers (Depots), allowing them to track modifications for audit, compliance, and troubleshooting purposes.

Job Role for Case Notes:

In the Notes section of the Editing Case screen, sender information will now include the Job Role of the individual who added the note. This enhancement improves clarity and accountability by providing more context about the note contributor’s position.

Coming Soon:

New Connector partnership with COJALI:

We're excited to announce our new partnership with COJALI. Integration with their diagnostics data solutions will soon be available.