Top-Liner - Case V8.47.0, Coming September 2026

For the upcoming Case Release, we have the following enhancements scheduled for launch on Monday, September 21st:

Enhancements:  

• Customer Re-Assignment on Active Cases | If a case was opened under the wrong customer, or a vehicle has been transferred to a new owner, you can correct the customer directly from the open case.

• Workflow Operation Status Visualization | Provides a clear, centralized view of all active repair jobs on the case—showing what work is in progress, who’s assigned to each task, and the current status—so you can quickly understand what’s happening at a glance.

Scheduled for September 21, 2026:

Customer Re-Assignment on Active Cases

If a case was opened under the wrong customer, or a vehicle has been transferred to a new owner, you can correct the customer directly from the open case. The application will walk you through the correction with a step-by-step process and handles the related updates automatically.

Depending on the case's current state, the application will either update the customer on the spot or create a corrected copy of the case and close the original. In some situations, the change cannot be made — the application will explain why. 

Click here for more information

Workflow Operation Status Visualization