For the Case V8.25.0 Release, targeted for November 21st, we're planning the following improvements.

• Fixes

  • Operations Table: Added support for negative values in the Update Charges modal.

• Enhancements

  • Case Login: Enabling two-factor authentication for locations that have/require it.

  • Case Notes: In the Notes section of the Editing Case screen, we will add the ability to see the email addresses of the Sender and all Recipients by displaying a modal.

Coming Soon (Post V8.25.0):

• Inspection Outcome: Clearly categorize inspection items by urgency based on the severity of the outcome.

• Inspection Operations: If an inspection item fails and has a linked outcome operation, the system can transfer any notes entered on the failed inspection item into the Complaint Description field of the relevant outcome operation.

Case V8.25.0 (Targeted for November 21st):

Operations Table - Support for negative parts:

When a Part row includes a negative quantity, clicking the Update Charges button under the New Operations Table causes the Operations section to close or render empty. We're implementing a fix so that clicking Update Charges should open the modal and properly handle parts with negative quantities.

Case Login Updates:

We're enabling two-factor authentication for locations that have/require it. If your location uses two-factor authentication when signing into applications, users will now automatically be taken to that process when logging into the platform. If your location doesn't use two-factor authentication, then the sign-in process will remain the same. 

Case Notes - Sender/Recipients Contact Information:

We are planning to add a new icon to the main case notes area. This icon will open a Sender/Recipients modal where contact information, such as email and phone number, will be displayed.

Coming Soon (Post V8.25.0):

Inspection Outcomes - Categorize inspection items by urgency - based on severity:

We're making improvements to help users and customers better understand which failed inspection items are urgent, which are important but can wait, and which are simply informational. This will help all involved to make confident decisions about what to address now, what to plan for later, and what’s just for awareness.

Inspection Operations - Notes transfer to the Complaint Description field of the relevant outcome operation:

We're streamlining our inspection process to include an automatic transfer of any notes entered in the notes fields for inspection items where related repair operations are available. Inspection item outcome notes will soon automatically be added to the complaint field on the related operation (when added from the inspection), saving users time from having to rekey the information.