For the Case V8.27.0 Release, targeted for December 19th, we're planning the following improvements.

• Fixes:
  • Improved performance of Recipient lists that load slowly due to an extremely large number of recipients.
  • Service Provider - Edit Asset Screen - Shared history - Resolving concerns where some cases are not displaying correctly.
• Enhancements:
  • Addition of “Primary” and “Driver” labels to the Recipient lists in the Notes section, as well as QAB and Send to Customer modals. 
  • Fleet - All Cases filter for Closed by Location.

Case V8.27.0 (Targeted for December 19th):

Case Notes Recipients List - Improved Performance for Loading:

 We are implementing enhancements in the upcoming V8.27.0 release that will significantly improve the loading speed of case notes recipient lists.

Service Provider  - Edit Asset Screen - Shared History:

We will implement a fix in the upcoming V8.27.0 release that will resolve reports of the Shared History area not displaying case information correctly.

Primary & Driver Contact Labels:

We are planning to include the Primary and Driver Contact labels in the recipient lists for Notes, QABs, and the Send to Customer modals in the upcoming V8.27.0 release. These labels will assist users in determining the appropriate recipient for each type of note, helping to prevent situations where notes are mistakenly sent to recipients. 

Fleet All Cases Screen - Closed by Location Filter:

We're adding a new filter to the Fleet All Cases screen to help distinguish and filter cases based on whether they have been closed by the service provider or not. Historically, they have only been able to filter by Fleet Status to help make the distinction.