Cases
- Open Cases/Pending Service Requests - Service Providers
- Cases Filters
- French Translation Enhancements for Case
- View and Edit Email Templates in Your Preferred Language
- Language Preferences
- Allow Decisiv Email Domains
- Respond to Case Email Notifications Directly from Your Inbox - TEMPORARILY DISABLED
- Case Mileage and Engine Hours Updates
- The Case Quickstop Banner
- How to Export Warranty Claims
- Use Quick Actions to Update Repair Status
- Configure Your Case View
- Create a Case
- Check In a Case
- Use the Intake Form
- Enter Case Information
- Enter Asset Information for a Case
- Enter Customer Information for a Case
- Enter Case Breakdown Information
- Add a Follow-up Time
- Add Operations and Parts to a Case
- Adjust Case-Level Charges
- View Case Status Information
- Update Case to Asset Ready
- Update Case to Asset In Service
- Send and Receive Case Notes
- Assign a Case to Another User
- Close a Case
- Upload Attachments to a Case
- Link a Case to Another Case